Privacy Policy

Last updated: November 21, 2025

This Privacy Policy explains how We Are ILL Incorporated (“We Are ILL,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website or use our services. It also outlines your privacy rights, including rights granted to California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

  • Account: A unique profile created to access our services.

  • Affiliate: Any entity controlling, controlled by, or under common control with us.

  • California Consumer: A resident of California as defined by California law.

  • Company: We Are ILL Incorporated, P.O. Box 36846, Los Angeles, CA 90036-0846.

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Sensitive Personal Information: As defined under CPRA, including certain health-related information you may voluntarily provide.

  • Service: Our website and related offerings.

  • Service Provider: A third-party organization or individual engaged to process data on our behalf.

  • Usage Data: Information collected automatically when using our website.

  • You: The individual accessing or using our services.

2. Information We Collect

Personal Data You Provide

We collect Personal Data when you voluntarily provide it, including:

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • State and ZIP/postal code

Usage Data

When you access our website, we automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers

  • Operating system

  • Diagnostic data
    Interactions with the Service

Cookies

We use only necessary cookies and analytics cookies. These help us secure the website and understand how visitors engage with it.
You may adjust your browser settings to manage or disable cookies; however, disabling necessary cookies may affect certain website functions.

3. How We Use Your Information

We use Personal Data for purposes such as:

  • Operating and maintaining the Service

  • Managing your Account

  • Communicating through email, phone, SMS, or other digital channels

  • Sending program updates, newsletters, or relevant information

  • Responding to your requests

  • Conducting data analysis and improving the Service

  • Supporting internal operations, research, and service development

  • Facilitating business transitions (e.g., mergers, reorganizations)

We do not sell Personal Data. We do not share Personal Data for cross-context behavioral advertising.

4. California Privacy Rights (CCPA/CPRA)

This section applies exclusively to California residents.

Categories of Personal Information Collected

In the past 12 months, we may have collected:

  • Identifiers (name, email, address, phone number)

  • Internet or network activity data

  • Geolocation data derived from IP address

  • Inferences drawn from usage activity

  • Sensitive Personal Information (only if voluntarily provided, such as health-related survey responses)

Sources of Personal Information

We collect information:

  • Directly from you

  • Automatically from your interactions with our website

  • From service providers assisting us in website operations

Purposes for Collecting Personal Information

We use Personal Information to:

  • Operate and improve our website

  • Communicate with you

  • Support programs, research, and community services

  • Comply with legal obligations

Disclosure of Personal Information

We may disclose Personal Information to:

  • Service Providers

  • Contractors and partners supporting our programs

  • Entities involved in organizational transitions

We do not sell Personal Information.

Retention

We retain Personal Information as long as necessary to fulfill the purposes described in this policy unless otherwise required by law.

Your Rights Under California Law

California residents have the right to:

  • Know what Personal Information we collect, use, disclose, or retain

  • Request deletion of Personal Information (subject to certain exceptions)

  • Correct inaccurate Personal Information

  • Opt out of the sale or sharing of Personal Information (we do not sell or share data)

  • Limit the use of Sensitive Personal Information (not applicable, as we do not use it for additional purposes requiring limitation)

  • Be free from discrimination for exercising privacy rights

How to Submit Requests

You may exercise your rights by contacting us:

We may request information to verify your identity before fulfilling your request.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. Verification requirements apply.

5. Security

We use commercially reasonable safeguards to protect your Personal Data. While no method of transmission or storage is completely secure, we take appropriate steps to reduce risks.

6. Children’s Privacy

Our website is not directed to anyone under 13. We do not knowingly collect information from children under 13. If such information is identified, it will be deleted promptly.

7. Links to External Websites

Our Service may contain external links. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or your California privacy rights, you may contact us: